Identify the vehicle and company
Start with vehicle markings, company name, license plate, USDOT number if visible, trailer number if there was one, and whether the driver appeared to be working. Photos of logos, decals, unit numbers, and insurance documents can help identify the right company and records.
Fleet and employer records
Depending on the vehicle and company, important records may include route history, delivery scans, dispatch messages, GPS or telematics, dash camera footage, maintenance tickets, inspection notes, driver files, safety policies, incident reports, and repair records.
Scene and third-party evidence
Commercial crashes often happen near businesses, apartment complexes, retail centers, warehouses, construction sites, schools, or intersections with private cameras. Save photos, witness names, tow yard information, repair shop information, dash camera clips, and any nearby camera locations while details are fresh.
Insurance and contractor records
A commercial vehicle claim may involve the driver, employer, vehicle owner, contractor, broker, shipper, maintenance vendor, or more than one insurer. Insurance certificates, claims contacts, contracts, and company ownership records can matter when the first adjuster does not represent every responsible party.
When to request a case review
Use the 60-second form when the crash involved a semi, delivery van, box truck, work truck, bus, company pickup, or other commercial vehicle and there was hospital care, surgery, missed work, permanent injury, disputed fault, or a fatality.
How this issue fits into a full truck case
This topic should be reviewed together with the rest of the commercial vehicle file: driver logs, truck data, maintenance records, dispatch records, cargo documents, insurance layers, medical severity, and Utah deadlines. A single document rarely explains the whole case. The review should compare records against each other and note any gaps or conflicts.
- Match the crash timeline against ELD, GPS, fuel, toll, and dispatch records.
- Compare the driver's statement against ECM data, photos, video, and witness accounts.
- Check whether the carrier's safety files show the same problem before the crash.
- Keep medical documentation organized from the first visit through follow-up care.